Save Lives. Save 000 for emergencies

What saved Will was the fact that local and Mobile Intensive Care Ambulance (MICA) paramedics were available and not tied up with non-emergency calls. So save triple zero for emergencies, and help Ambulance Victoria’s paramedics save lives like Will’s.

What is an emergency? In a medical emergency, calling for an ambulance could mean the difference between life and death. However, people sometimes hesitate to call because they are not sure if the situation qualifies as an emergency. If in doubt, always call triple zero (000). The people who take your call are trained to help you and will direct you to the appropriate resources. An immediate life-threatening emergency needing an ambulance may include: In a non-emergency who should you contact? There are a number of options available.

A general practitioner (GP) is a doctor who is qualified in general medical practice. They treat a wide range of medical conditions and health issues. Some medical clinics stay open in the evenings and on weekends, which can be a good option for people who need to see a doctor after hours for non-emergency medical treatment.

Talking to a pharmacist is free and some pharmacies stay open after business hours. Supercare Pharmacies are open 24 hours a day, 7 days a week, and offer a nursing service from 6pm to 10pm. NURSE-ON-CALL is a telephone service that provides immediate, expert health information and advice from a registered nurse, 24 hours a day, 7 days a week. Call 1300 60 60 24 for the cost of a local call from anywhere in Victoria for health advice 24 hours a day (calls from mobile phones may be charged at a higher rate). NURSE-ON-CALL can also give you information about health services in your area.